Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • In the Web Site Control Panel you can find an exhaustive Help section offering a myriad of instructional articles and commonly asked questions. They are compiled by our support team of skillful techs. Just fill in your question and our intelligent platform will provide you with the best possible answer.

  • Top quality support service
  • Tutorial Videos

  • For people who would like to learn how to remedy a frequently encountered problem by watching a video tutorial, we have added a selection of video tutorials to our Web Site Control Panel. All the tutorial video clips are concise and easy to comprehend. They offer you step–by–step demonstrations of various web site administration tasks.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 client care service with a 1–hour ticket response guarantee. A team of qualified tech support engineers will be available to you to attend to all the inquiries that you could have. During non–peak hours, an answer will be offered in even less than 20 minutes.